At GTACC we aim to produce and/or curate only the best events that truly add value to Customer Experience leaders. Whether it's tapping into our amazing member base, seeking out thought leaders, partnering with other organization's events or finding the best of what's out there...you will find a full calendar here.
Events and networking
Upcoming Events
Next Generation Contact Centers with Amazon
Thu, May 28
120 Bremner Blvd
May 28, 8:00 AM – 10:00 AM
120 Bremner Blvd, 120 Bremner Blvd, Toronto, ON M5J 0A1, Canada
Come hear about the latest innovations from the Amazon Connect team. Amazon Connect is the easy-to-use, omnichannel cloud contact center, developed by Amazon.com and used by over 70,000 Amazon retail customer service associates worldwide, to deliver award winning customer service.
GTACC 2020 Conference SAVE THE DATE
Thu, Oct 22
Pearson Convention Centre
Breakfast Series: The Power of 1: Collaborating Session for WFM Professionals
Session postponed - new date TBD
750 Lawrence Ave W
Session postponed - new date TBD
750 Lawrence Ave W, 750 Lawrence Ave W, North York, ON M6A 3E7, Canada
Due to Covid-19, we are postponing this session until June.
Stay tuned for an update on the new date.
Agenda
8:00 am - Registration and networking
8:30 am - 10:00 am - Workshop
10:00 am - 10:30 am - Tour of contact centre
Seating is limited to CC Ops.
gtacc 2019
toronto's most popular customer experience event!
Check out highlight from our 2018 conference!
Past events
Click on an event to view gallery
