At GTACC we aim to produce and/or curate only the best events that truly add value to Customer Experience leaders.  Whether it's tapping into our amazing member base, seeking out thought leaders, partnering with other organization's events or finding the best of what's out there...you will find a full calendar here.  

Events and networking

Upcoming Events

  • How to Engage and Retain Your Contact Center Team During a Challenging Year
    Jun 24, 2:00 PM
    Webinar
    According to a recent Gallup poll, a mere 39% of US workers felt actively engaged at work. Yet, as contact centers bring everyone back to the office, become hybrid or declare work-from-home is permanent, employee engagement is crucial.
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  • GTACC 2021 Save the Date
    Thu, Nov 04
    Location is TBD
    Nov 04, 9:30 AM – 5:00 PM EDT
    Location is TBD
    Save the Date November 4, 2021 9:30am - 5:00pm EST
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  • How to Get Your Contact Center Team Recharged for 2021 Webinar Recording
    Webinar Recording
    https://www.youtube.com/watch?v=j6JSokpMz8M
    Webinar Recording
    https://www.youtube.com/watch?v=j6JSokpMz8M
    Missed the live webinar? check out the recording here and find out how to keep yourself and your contact centre motivated, energized and ready to help customers.
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  • COVID - IN THIS TOGETHER
    Ongoing Series
    Webinars
    Ongoing Series
    Webinars
    Join us for this ongoing series where industry professionals help one and another by sharing valuable information to assist contact centres through this time.
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gtacc 2021

toronto's most popular customer experience event!

Check out highlight from our 2018 conference!

 

Past events 

Click on an event to view gallery