At GTACC we aim to produce and/or curate only the best events that truly add value to Customer Experience leaders.  Whether it's tapping into our amazing member base, seeking out thought leaders, partnering with other organization's events or finding the best of what's out there...you will find a full calendar here.  

Events and networking

Upcoming Events

  • Women in Leadership 2022 - Stories of Resilience – Women Overcoming Barriers and Biases
    Mar 08, 8:45 AM – 12:00 PM
    Online Event
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  • Design Thinking Applied in the Contact Center Space
    Mar 30, 1:00 PM – 2:00 PM
    Online Zoom Webinar
    A day in a life of a contact centre transformation: how design thinking moved us from "the sky is falling" to "we've got this". Come join this interactive workshop where your peers can share and discuss lessons learned and ideas.
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  • How to Get Your Contact Center Team Recharged for 2021 Webinar Recording
    Webinar Recording
    https://www.youtube.com/watch?v=j6JSokpMz8M
    Webinar Recording
    https://www.youtube.com/watch?v=j6JSokpMz8M
    Missed the live webinar? check out the recording here and find out how to keep yourself and your contact centre motivated, energized and ready to help customers.
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  • COVID - IN THIS TOGETHER
    Ongoing Series
    Webinars
    Ongoing Series
    Webinars
    Join us for this ongoing series where industry professionals help one and another by sharing valuable information to assist contact centres through this time.
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gtacc 2021

toronto's most popular customer experience event!

Check out highlight from our 2018 conference!

 

Past events 

Click on an event to view gallery