At GTACC we aim to produce and/or curate only the best events that truly add value to Customer Experience leaders.  Whether it's tapping into our amazing member base, seeking out thought leaders, partnering with other organization's events or finding the best of what's out will find a full calendar here.  

Events and networking

Upcoming Events
Next Generation Contact Centers with Amazon
Thu, May 28
120 Bremner Blvd
May 28, 8:00 AM – 10:00 AM
120 Bremner Blvd, 120 Bremner Blvd, Toronto, ON M5J 0A1, Canada
Come hear about the latest innovations from the Amazon Connect team. Amazon Connect is the easy-to-use, omnichannel cloud contact center, developed by and used by over 70,000 Amazon retail customer service associates worldwide, to deliver award winning customer service.
GTACC 2020 Conference SAVE THE DATE
Thu, Oct 22
Pearson Convention Centre
Oct 22, 7:30 AM
Pearson Convention Centre, 2638 Steeles Ave E, Brampton, ON L6T 4L7, Canada
In our 11th year, you won't want to miss out on the largest Canadian contact centre and customer experience conference! Save the date!
Breakfast Series: The Power of 1: Collaborating Session for WFM Professionals
Session postponed - new date TBD
750 Lawrence Ave W
Session postponed - new date TBD
750 Lawrence Ave W, 750 Lawrence Ave W, North York, ON M6A 3E7, Canada
Due to Covid-19, we are postponing this session until June. Stay tuned for an update on the new date. Agenda 8:00 am - Registration and networking 8:30 am - 10:00 am - Workshop 10:00 am - 10:30 am - Tour of contact centre Seating is limited to CC Ops.

gtacc 2019

toronto's most popular customer experience event!

Check out highlight from our 2018 conference!


Past events 

Click on an event to view gallery

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