Documents from past events, workshops and speakers
Here you will find documents and supporting materials from our past events, workshops and speakers (where we have been given permission to share).
PAST WEBINAR RECORDINGS
How to Get Your Contact Center Team Recharged for 2021
Webinar: New Trends Affecting the Future of Enterprise Contact Centers
How to Engage and Retain Your Contact Center Team During a Challenging Year
The Success of Your Remote OR Hybrid Staffed Contact Center Through Leadership and Technology
PAST PRESENTATIONS AND ARTICLES