OUR 2024 SPONSORS
PLATINUM Sponsors
STAR TELECOM
Brad Czumaczenko
+1 855-782-7835
Since 2002, Star Telecom has been designing, deploying and managing cloud contact center and telecom services solutions. Star Telecom assists clients with optimizing all types of customer interactions by making each experience and communication better, more efficient and, where appropriate, automated, regardless of the channel. Everything we do revolves around ensuring our clients receive the best possible service. This has resulted in industry-leading CSAT and NPS scores and client retention.
Many of our senior team members have been working with contact center technology for over 20 years, which benefits our clients in terms of better solution designs and performance. When it comes to CCaaS, the Star Telecom team is 100% focused on providing Genesys Cloud CX, which enables us to concentrate on honing our skills to the highest possible level. We are also a Genesys Certified Gold Partner, which is the highest designation for quality.
Star Telecom further enhances the Genesys Cloud CX solution with our quality telecom services which are purpose-built for contact centers, and with integrations such as our Salesforce Connector.
GOLD SPONSORS
ZOOM
Brian Sherman
647-265-7937
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact center, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
WILMAC TECHNOLOGIES
Ben Bowen, Director of Sales Operations
585-721-5599
Contact Email: contact@wilmactech.com
Website: www.wilmactech.com
LinkedIn: https://www.linkedin.com/company/wilmac-technologies/
Twitter: https://twitter.com/wilmactech
Facebook: https://www.facebook.com/WilmacTech
Wilmac Technologies is a premier provider of software solutions, services, and support for Communications and Customer Experience technology. Wilmac's Cloud Contact Center, Communications Compliance, and Enterprise Information Archiving solutions are powered by best-of-breed products and dedicated customer success, delivery, and support teams. Through our own product development, partnerships, and leading vendors, Wilmac is committed to providing customized solutions for every customer. Wilmac's expertise serves a variety of industries in North America including regulated institutions (financial services, healthcare, and insurance), contact centers, and public safety organizations.
FIVE 9
As the leading provider of cloud contact center software, Five9 helps you enhance your customer experience and achieve tangible business results. Our Intelligent CX Platform enables you to engage customers on their channel of choice, streamline your operations, and use the power of practical AI, automation, and cloud to increase business agility and exceed your customers’ expectations.
AVAYA
Avaya is shaping the future of customer experiences. Our contact center and communications solutions power immersive, personalized, and memorable customer and employee experiences that matter.
AMPLIFAI
AmplifAI is the SaaS People Enablement Platform for employee-focused enterprises. We enable hybrid workplaces to achieve optimal results and retention using AI-driven actions and insights modeled after top performers.