How Employee Experience Affects Customer Experience & How to Succeed at Both
Thu, Oct 11
|Webinar
Employee experience (EX) has always been a key factors affecting Customer experience (CX.) Now that digital transformation has ramped up, companies are implementing new features to improve CX - how does it affect your employee's contact center journey? Where does EX fit within your strategy?
Time & Location
Oct 11, 2018, 1:00 PM – 1:45 PM
Webinar, Toronto, ON, Canada
About The Event
Topic:
Learn How Employee Experience (EX) Affects Customer Experience (CX) & How to Succeed at Both
Description:
Employee experience (EX) has always been one of the key factors affecting Customer experience (CX.) Now that digital transformation has ramped up - and companies are implementing new features to improve customer experience - how does it affect your employee's contact center journey? Where does EX fit within your digital transformation strategy?
Join us on Thurs., Oct. 11 at 1:00 PM Eastern/10:00 AM Pacific to learn how enterprise contact centers can improve employee experience in the new digital environment.
The expert panelists for this complimentary 45-minute webinar are: