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Embracing the Digital Momentum to Supercharge the Customer Experience

Thu, Apr 07

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Zoom Webinar

The pandemic has accelerated digital transformation at rapid speed. Join us for this 45-minute webinar to learn more about the impact on the customer service ecosystem and how brands are harnessing new digital customer behaviours to amplify their customer support.

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Embracing the Digital Momentum to Supercharge the Customer Experience
Embracing the Digital Momentum to Supercharge the Customer Experience

Time & Location

Apr 07, 2022, 1:00 PM – 2:00 PM EDT

Zoom Webinar

About The Event

Embracing the Digital Momentum to Supercharge the Customer Experience

The pandemic has accelerated digital transformation at rapid speed, “we have covered a "decade in days" in adoption of digital” according to McKinsey.  Join us for this 45-minute webinar to learn more about the impact on the customer service ecosystem and how brands are harnessing new digital customer behaviours to amplify their customer support through growing their digital customer service capabilities. Get ready to embrace the next normal with insights to help you identify the right experience for your customers. Hear from: Leap2Digital co-founders Danielle Kovac and Margaret Tsuji. Leap2Digital is a digital customer service consultancy that leads with humanity and empathy. They partner with clients to create a vision for the future of their business that puts customers and employees at the centre of how they work. They bring industry-leading digital customer service expertise to leaders who need guidance as they navigate the…

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