The 2nd annual
Gtacc
Customer Service Excellence Awards & Gala!
Details for 2020 to Be Announced Soon!
Check out the video from this year's Awards Gala!
With expanded categories to capture individuals and teams, a brand new, separate GTACC Awards Gala to celebrate and announce winners, and a streamlined application process making it easier to apply online, there is so much in store for GTACC Awards 2019!
Want your contact centre recognized as one of Canada's best?
Want to honour leaders?
Teams?
And Individuals?
Want to be recognized as the best by customers?
GTACC AWARDS GALA SPONSORS
Platinum
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Gold
Silver
An amazing experience, talented staff from top to bottom. Excellent food and experience. Would highly recommend the Mississauga Convention Centre, a truly professional establishment, will not be able to beat this facility.
Awards Gala Details
Date: May 2nd, 2019
Time: 6:00pm - 10:00pm
Venue: The stunning Mississauga Convention Centre!
Service: Full sit down dinner for our incredible awards celebration.
Gala Tickets: $150 (includes nomination submission) per person or $125 per person without nomination.
Group Discount: 10% off for groups of 8 or more
SUBMISSION SCHEDULE
SUBMISSION
ENTRY OPENS
Dec 17th, 2018
SUBMISSION ENTRY OPENS online on Dec 17th, 2018 for all categories.
Early bird rate of $150 (includes a gala awards ticket) applies
ENTRY DEADLINE
Feb 28th, 2019
ENTRY DEADLINE for GTACC Achievement Awards 2019
Entries submitted after this date will be subject to a $50 late fee
JUDGING
Feb 15th to Apr 5th, 2019
JUDGING for GTACC Achievement Awards 2019
LATE ENTRY DEADLINE
Apr 1st, 2019
LATE ENTRY DEADLINE for GTACC Achievement Awards 2019
This is the latest date entries will be accepted
FINALISTS NOTIFIED
Apr 8th, 2019
FINALISTS NOTIFIED for GTACC Achievement Awards 2019
PEOPLE'S CHOICE VOTING
Apr 9th to Apr 26th 2019
PUBLIC VOTING for Canada's Favourite Customer Service People's Choice Award
AWARDS GALA
May 2nd, 2019
1ST ANNUAL GTACC CUSTOMER SERVICE ACHIEVEMENT AWARDS GALA
Mississauga Convention Centre, Mississauga, ON, Canada
With amazing new award categories
LEARN
MORE
Agent
Awards
GTACC Customer Service Professional Awards are a great way to recognize your top performers through Canada's largest contact centre association. These are not judged but are chosen by you to be awarded in the following categories:
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Customer Experience
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Team Player
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Giving Back
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Innovation
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Leaders
GTACC Excellence Awards for Front Line Leaders recognize emerging and established leaders alike. Judged by GTACC esteemed panel of experts, awards will be given for the following categories:
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Customer Service Leadership
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Mentor Award
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Giving Back
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Innovation
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MORE
Support
Roles
GTACC Excellence Awards for Support roles recognize remarkable individuals in support functions. Judged by GTACC esteemed panel of experts, awards will be given for the following categories:
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Human Resources
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Workforce Management
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Training
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MORE
Team
GTACC Excellence Awards for Teams recognize individual teams that are truly exceptional. Judged by GTACC esteemed panel of experts, awards will be given for the following categories:
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Customer Service/Sales Excellence
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Giving Back
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MORE
Contact Centre Site(s)
GTACC Excellence Awards for Contact Centre Site(s) recognize centres that are leading the way with outstanding service or sales. Judged by GTACC esteemed panel of experts, awards will be given for the following categories:
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Small (less than 100 agents)
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Large (more than 100 agents)
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Best Outsourcer
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Innovation of the Year
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Giving Back
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MORE
People's Choice
The GTACC's People's Choice Award for Canada's Favourite Company for Customer Service will be chosen through public vote. Who will Canada choose? Will it be you?