Thu, Mar 23|
The Future of Contact Center Hiring: Adapting to Recruit and Retain Top Agents
High attrition, fewer qualified candidates, and ghosting have made hiring agents harder than ever. Learn how leading contact centers are tackling these challenges by transforming the way they hire.
Time & Location
Mar 23, 2023, 1:00 PM EDT
About The Event
About our speakers
Khatera Ghafoori Director, Recruiting & Training at Zedd Solutions Khatera is a highly experienced HR leader with over ten years of experience in the contact center industry.At Zedd, Khatera supports all aspects of Human Resources, including recruiting, training, employee relations, and quality assurance.
Ravin Shah CEO at Hellohire Ravin is the founder of Hellohire, a software platform that helps contact centers hire agents faster – while reducing recruiting time and costs.