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The Future of Contact Center Hiring: Adapting to Recruit and Retain Top Agents

Thu, Mar 23

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Webinar

High attrition, fewer qualified candidates, and ghosting have made hiring agents harder than ever. Learn how leading contact centers are tackling these challenges by transforming the way they hire.

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The Future of Contact Center Hiring: Adapting to Recruit and Retain Top Agents
The Future of Contact Center Hiring: Adapting to Recruit and Retain Top Agents

Time & Location

Mar 23, 2023, 1:00 PM EDT

Webinar

About The Event

About our speakers

Khatera Ghafoori Director, Recruiting & Training at Zedd Solutions Khatera is a highly experienced HR leader with over ten years of experience in the contact center industry.At Zedd, Khatera supports all aspects of Human Resources, including recruiting, training, employee relations, and quality assurance.

Ravin Shah CEO at Hellohire Ravin is the founder of Hellohire, a software platform that helps contact centers hire agents faster – while reducing recruiting time and costs.

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