Tue, Apr 30|
Real Sports Bar
Ready, Set, Engage! Prepare your operations to create meaningful customer connections that engage across channels
Registration Now Open!
Time & Location
Apr 30, 2019, 8:30 AM
Real Sports Bar, 15 York St, Toronto, ON M5J 2Z2, Canada
About The Event
Registration now open!
Hosts: Quovim C3 and Aspect Software
Every company is on a quest to deliver next level customer engagement, but few know where to start, or have the tools in place to truly transform their contact center operations into a customer-centric organization.
Join leading contact center solution and service provider, Quovim C3 and Aspect Software for a must-attend, half day session that will inform and inspire action. Learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive tools, from AI to chatbots, to engage across multiple channels.
We’ll outline the pitfalls to avoid and what you’ll need to know before shifting towards these new tools. Take part in our hands-on, interactive demonstration that highlights how one company used advanced chatbot technologies to engage their customers.
What good are all these new tools if your contact center isn’t ready for digital transformation? Learn best practices and how transitioning from Multichannel to Omnichannel will help support the customer’s transition from self-help to live-help, ensuring that you provide effective support throughout the customer journey.
Plus, come network with like-minded colleagues during our complimentary breakfast and lunch sessions.
Reserve your spot!