How to Get Your Contact Center Team Recharged for 2021
Thu, Dec 17
|Webinar
With all of this year's challenges, how can you keep yourself and your contact centre motivated, energized and ready to help customers?
Time & Location
Dec 17, 2020, 2:00 PM
Webinar
About The Event
"How to Get Your Contact Center Team Recharged for 2021"
Thurs., Dec. 17, 2020 at 2:00 PM Eastern Time (US and Canada)
With all of this year's challenges, how can you keep yourself and your contact centre motivated, energized and ready to help customers?
In this interactive 1-hour webinar, find out how you can: - Recognize signs of burnout and disengagement, and - Improve your department's wellness and resilience, which can reduce sick days, improve employee retention and increase performance
Hear from panelists:
Jaime Saibil Psychotherapist and organizational/ industrial consultant Jaime Saibil, a psychotherapist and organizational/ industrial consultant, holds a Master’s Degree in Counselling & Organizational/Industrial Psychology. She has worked with Accenture’s Talent & Organizational workgroup as an analyst to Fortune 500 companies, is a Registered member of the College of Registered Psychotherapists of Ontario, a Fellow of Massey College, and a published author in the Individual Journal…