Thu, Nov 02|
AWS Canada CX Innovation Day
Today’s CX is impacted by the ever-increasing speed of the pace of business, constant advances in contact centre technology such as Generative AI, and sudden changes and disruption in market segments both expected and unforeseen. This creates a critical requirement to innovate to stay ahead of const
Time & Location
Nov 02, 2023, 8:30 AM – 4:15 PM
AWS Office, 18 York St floor 7, Toronto, ON M5J 2T8, Canada
About The Event
Join AWS, TTEC Digital and a group of likeminded Customer Experience leaders on November 2, 2023 to gain insights and best practices on the latest in contact centre innovation in order to gain a competitive edge and accelerate your business.
This exclusive, invitation only event will consist of Keynote speakers focused on industry thought leadership in the morning. The afternoon will consist of two parallel tracks of breakout sessions focused on CX Innovation topics that attendees can choose from. A Speakers Corner will operate throughout the day allowing participants to engage with speakers on areas of interest.