2023
13
ANNUAL
TH
CX & EX LEADERSHIP
CONFERENCE
LEADING THROUGH CHANGE
WE ARE GOING LIVE AGAIN!!!
SEPT 21 2023
PEARSON CONVENTION CENTRE
And take advantage of our early bird pricing!
Date & Time: September 21st, 2023, 8:30AM - 4:30PM
Address: Pearson Convention Centre,
2638 Steeles Ave E, Brampton, ON L6T 4L7
Hotel Reservations: Hilton Garden Inn Group Rate
CONFERENCE
KEYNOTE SPEAKER
BACK BY VERY POPULAR DEMAND
With feedback like:
“best speaker ever”, “bring him back again”, “I laughed, I cried, I was inspired to be more” and “Loved it so much, I watched the recording with my 3 kids”
Shaun Boothe
Creator, The Unauthorized Biography Series
Shaun Boothe is an award-winning hip-hop artist, TEDx speaker, and creator of ‘The Unauthorized Biography Series’. The Unauthorized Biography Series is a critically acclaimed musical project that celebrates the world’s greatest cultural icons through biographical rap songs – Repackaging History through Hip-Hop. Each chapter of the series captures the legacy of an influential iconic figure in a documentary-style music video. Icons featured in the series include Bob Marley, Muhammad Ali, Malala Yousafzai, Terry Fox, Dr. Martin Luther King, Jr., Oprah Winfrey, Barack Obama, and more. Getting blog love from Kanye, tweets from Diddy himself - Boothe’s sixth icon in his series - and a feature on Forbes.com, it’s clear that he’s getting the attention of the right people.
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After spending 10+ years in the music industry, sharing stages with the likes of Snoop Dogg, Lauryn Hill, and Kendrick Lamar, a search for a more purposeful path led Shaun to the education market. It was here where he discovered how his Unauthorized Biography Series, combined with his passion for speaking, could be used as a powerful tool to both entertain and inspire others to achieve their own greatness. A few short years later, this new direction has grown into a thriving international career as an inspirational speaker and performing artist in middle schools, high schools, college campuses, corporations, associations, and performing arts centers alike.
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AFTERNOON
KEYNOTE SPEAKER
Larissa Franklin
Tokyo 2020 Olympic Bronze Medalist and RBC Olympian
Larissa sets the standard for what it looks like to have fun, overcome adversity and work hard to achieve your biggest goals. A Team Canada Softball member since 2013, she is a part of a distinguished group of women that remained resilient for 13 years following the removal of Softball from the Olympic program in 2008.
In 2020, Larissa and her teammates were given one shot to make history and be the first Canadian softball team to bring home an Olympic medal. When burnout and an Olympic postponement came into the mix, a childhood dream was nearly jeopardized and ripped away...but it wasn't.
A story of determination, resiliency, and self-acceptance, Larissa encourages her audiences to consider what is possible when you shift your perspective. She motivates audiences to be better team players by seeing obstacles as opportunities, taking action, and harnessing the qualities that make them great.
A World Record Holder, Pan-American gold and silver medalist, 2x World bronze medalist, and an Olympics bronze medalist, Larissa knows all it takes to exceed your potential.
AGENDA
COMING SOON
We have something for every leader interested in connecting, learning and growing with our community! Whether you are looking for personal or professional development, we have you covered!
Some sessions include:
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Leading through change with Technology
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Building an engaged hybrid work culture
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Managing Mental Health during times of change
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Future state of the contact centre?
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WFM workshop. Interactive conversations with WFM professionals
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Much more to come.....
OUR SPONSORS
PLATINUM SPONSORS
GOLD SPONSORS