Thursday, Nov 8th, 2018
Neal Dlin - Chief Customer Officer, Chorustree
Neal is a Customer Experience (CX) and Employee Experience (EX) expert with over 20 years of operational and thought leadership experience. Neal is also a Certified JD Power Contact Centre Certification Consultant.
An unapologetic customer and employee experience enthusiast, Neal is considered to be a visionary and challenger to the status quo.
Neal is a regular speaker, contributor and blogger on CX, EX and Leadership.
In addition to his professional work, Neal is a proud father of three, a singer, songwriter, musician, performer, producer and fundraiser at Unsung Heroes Productions, who believes in one's obligation to give back.