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GTACC 2016 - Leadership Series
 

This is a selection of videos from our 2016 CX Knowledge Excellence series. Please go to our Youtube Channel, GTACCtv's channel, to view more interviews!! 


Mentorship with Andrew Gillespie, Bruce Simpson, Kevin Hornidge, Yvette Holt, and Winston Siegel





Challenges Faced and Lessons Learned with Mike Aoki, Brad Sellors, Afshan Kinder, Yvette Holt, and Katherine Thompson






What is Customer Experience? with Afshan Kinder, Andrew Gillespie, Bruce Simpson, Kevin Hornidge, Neal Dlin, Steve Gaskin, Winston Siegel, and Yvette Holt





Leadership with Afshan Kinder, Andrew Gillespie, Bruce Simpson, Kevein Hornidge, Neal Dlin, Steve Gaskin, Winston, Siegel





Perseverance with Bruce Simpson, Katherine Thompson, Kevin Hornidge, and Pat Perdue





Message to Team Leaders with Afshan Kinder, Bruce Simpson, Katherine Thompson, Neal Dlin, and Pat Perdue 





What Do Customers Really Want? with Neal Dlin, Steve Gaskin, and Yvette Holt





Giving Back with Bruce Simpson, Pat Perdue, Neal Dlin, and Yvette Holt





Steve Gaskin, Senior Vice President, Ontario Region, Scotiabank






Afshan Kinder, Switchgear





Resiliency with Neal Dlin 





Yvette Holt, RBC






Pat Perdue, Socialicity





Katherine Thompson, MNP: The Human Firewall





Bruce Simpson, Switchgear





Winston Siegel, Switchgear




Andrew Gillespie, Four Seasons Hotels and Resorts





Resiliency with Mike Aoki





Brad Sellors, Infinite Media 




GTACC 2015 - Conference Insights
 


Sharon Stines, LoyaltyOne




Laura Soleto, SwitchGear




Barb Lundquist, HGS




Maurice Kondell, Rogers



 
 
 
 
 
 
     
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