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Contact Management | Greater Toronto Area Contact Centre Association Contact Management Magazine

Contact: Amy Bostock
Phone: 905-201-6600 ext. 227

Contact Management magazine is published Quarterly, Spring/Summer/Fall Winter.

Our SPRING ISSUE issue includes the Official Industry Directory, a guide to more than 300 companies which supply software, hardware, funishings, products, services and consulting advice to Canada's contact centre industry.

Contact Management is mailed to 5,300 individually addressed executive readers from across the country, and includes key executive management in contact centres, IT departments, customer service areas and help desks.


Contact: Brad Sellors
Phone: 416-367-0123

Infinite Media’s mission is to help organisations deliver critical information to their employees and clients to improve their customers’ experience, increase sales, and provide valuable insight to leaders for continuous improvement. 15 years of experience in working with well-known brands has evolved into to the powerful cloud-based Knowledge Management (KM) Platform. KM includes e-libraries, configurable portals, Learning Management Systems, Proposal Generation, Content Management, Performance Dashboards for Reporting and Infinite Presenter for rapid content development. Infinite Media’s Professional Services not only includes implementation, project management and development of the aforementioned software solutions, Infinite Media also houses world-class expertise in sales, service and product training, video production, content writing, animation, digital signage and event management. All of which result in lowered attrition rates, speeding up ramp-up time, decreased costs, increased revenue and overall a better brand experience.

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