Welcome to the Greater Toronto Area Contact Centre Association

OUR MISSION is to benefit the Greater Toronto Area customer contact center industry by positively engaging in knowledge exchange, networking and marketing initiatives.

GTACC is about sharing best practices, networking, supporting local Contact Centres with a knowledge based organization. It's about people assisting people.

A Contact Centre is a physical or virtual establishment that combines people with telecommunications and information systems. Customer Service Representatives utilize systems to help companies remain in close contact with present and potential customers.

The GTACC is about People. It's about Process. It's about Technology.

Connect, Learn, Grow - come join us at GTACC!!!

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